I have a WD Ultra 'My Passport' external hard drive and had originally configured it to my MacBook pro, but I just received the surface pro 4 as a gift and I'm trying to use the external hard drive with this device. I saw a post about getting the WD app, and I did that, but it doesn't recognize my device, or at least it is not detecting it. Can I reconfigure it to be read by my surface? I'm not really 100% sure what to do. Hi, We want to make sure that you get the best out of your Surface Pro 4. Here's what we can do to make your external hard drive be detected or recognized by your device: • Please. How to install/use Wester Digital my Passport for mac and pc windows, Western Digital 100gb 200gb 300gb 400gb 500gb 1tb, 2tb, 3tb, 4tb, 5tb, 6tb 7tb 8tb 9b 10tb 20tb, 40gb 50gb 60gb 70gb 80gb 90gb. I just got a WD My Passport drive, 1TB. It's formatted for Windows NT. A partition is especially useful if you want to use the drive for 2 purposes, such as having a section for TM backups and a section that allows you to write to it from both Windows and OS X. That's how I have my 2 GB WD My. • To isolate the issue, you may try another USB drive to make sure other devices are working. If the USB port works fine with other devices other than your external hard drive, here are the troubleshooting steps that you can follow: • Make sure that your Surface Pro 4 is plugged in and connected to the internet. • Press on the Windows key + Q. • Type in Troubleshooting in the search box. • Click on Troubleshooting and choose Hardware and Sound then select Hardware and Devices. • Click on Next and follow the on-screen prompts. ![]() Let us know how it goes. To all of you; Apple uses a customized NTFS file system which does not exist in the drive table recognized by Windows and there is no patch or fix unless WD may have an app that can be installed. A hard disk formatted from a Windows computer can be read on a Mac but you cannot write to it (it will tell you it is locked). Since you already have the hard disk formatted for your Windows system, keep it that way. On the Mac, go to the App Store and download/install OneDrive for Mac and transfer your files in that fashion. If you want a drive to backup your Mac, you can get another WD hard disk and reformat it via the Disk utility on the Mac and it will be totally usable 'on the Mac only'. You can use it to backup all your files on the Mac. The hard disk you have now, use it to backup you Windows system. Apple did this deliberately a long time ago and there is only one universal solution and that is to get a NAS (Network Attached Storage) drive which hooks up to your router. Those are not machine dependent and both systems can use it. Hp laserjet 4000tn driver for mac os x. Yea, I had hooked up my mini-HD to my Mac mini to test it out and thought to explore 'why'. Apple modified a NTFS file system format which does not exist on the drive table listing for formats. There was a regular hard disk at one time that would but it came with a program that you installed on the Mac. The app would act as a 'converter' when accessing the drive and allowed read/write operations. Another reason why Apple never really makes it in the business world. I found out the format structure on my Linux system by taking a spare hard disk and formatting it with my Mac mini and then plugged it into the Linux system which can read/write to both formats. ![]() La Cie' may be the maker of that hard disk I mentioned before but has been a really long time before I looked at the issue of using external hard disks with Apple machines. USB pendrives and SD cards are no problem. Just hard disks. Oh, early OS/1 through 9 and early versions of OS/X where FAT32. When they made the change is unknown. Mac mini docking station. •| This answer explains how to format a drive in the exFAT or FAT32 file system. This allows the drive to be used on both Windows and macOS. •| This answer explains how to format a WD drive for use on Windows and macOS. •| This answer explains how to erase a WD drive in Windows OS and macOS. •| This answer explains how to setup and use WD Security and WD Drive Utilities on a Windows or Mac computer. •| This answer explains how to install WD Apps software in Windows (10, 8, 7, or Vista) and macOS (10.8.x Mountain Lion through 10.12.x Sierra). •| WD Discovery Online User Guide. •| This answer explain starting macOS Time Machine backups to My Passport and External USB Drives. •| Direct Attached Storage Online User Guide and Solutions •| This article explains how to safely eject a USB device from a computer. | This answer explains how to format a drive in the exFAT or FAT32 file system. This allows the drive to be used on both Windows and macOS.| This answer explains how to format a WD drive for use on Windows and macOS.| This answer explains how to erase a WD drive in Windows OS and macOS.| This answer explains why My Cloud mobile app is unable to access the 'TimeMachineBackup' or 'SmartWare' shares on a My Cloud device.| This answer explains how to fix WD Software install, uninstall and update issues on Windows PC.| This article explains how to backup and restore using the File History feature of Windows 10. WD Community| It's taken a fall or two to the soft carpet floor from a height of about 16 inches, but I don't think this should be a problem. I'm sorry, but those 16 inches are more than enough to damage a drive.| The drive is probably physically damaged. It doesn't take much of a bump to damage them. Professional data recovery is likely the only solution.
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